Why did you cancel the order I paid for?

Admin
Admin
  • Updated

If your order has been cancelled, it may be due to one of the following reasons:

- Payment has not been successfully completed within 24 hours, the order may have been automatically canceled by the system.

- Line problem that prevented the site from correctly associating the transaction with the reference order.

For unavailable item, if one or more items included in the order were not available.

To obtain more information on the specific reason for canceling your order, I recommend that you contact us to resolve the matter, providing details about the transaction and requesting assistance in restoring the order or completing the payment, via email to assistenza@abbigliamentofirmato.com .

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